Reduce heat pump service costs with an OEM-ready platform
Fewer unnecessary site visits, deeper remote diagnostics, faster fault resolution, and OTA improvements across your installed fleet from one platform.
Runs under your brand, integrates with the existing controller, and keeps operating locally even when the cloud is unavailable.
Start IntegrationThe problem is not the app. The problem is service chaos.
Most heat pumps still lack deep service visibility. That means technicians travel just to understand what happened, reaction time grows, and service operations become expensive.
No real diagnostics
General error codes appear, but not the real context: compressor frequency, EEV position, superheat, or COP behavior.
Too many site visits
The customer calls, the technician drives, and only then finds the cause. That burns margin and time.
Closed logic, slow improvement
If you cannot remotely improve control logic and inspect fleet behavior, every optimization cycle becomes too slow.
Illustrative business value
What can this mean for an OEM or distributor?
Example scenario for a 1000-unit installed fleet when service moves from reactive to remote and data-driven.
30%
fewer unnecessary site visits
€150–300
saved per unit per year
€150k–300k
potential yearly effect for a 1000-unit fleet
Actual numbers depend on your service model, field visit cost, and fault mix, but the gain comes from fewer blind trips and faster diagnosis.
A service workflow B2B teams understand immediately
The platform becomes valuable when faults can be diagnosed remotely instead of only after sending a technician on-site.
Without Termalis
- 1The customer reports a fault or unstable behavior.
- 2Service sees only a generic alarm or no useful context.
- 3A technician drives to site mainly to understand the cause.
- 4Time is lost, the customer waits, and some visits turn out to be avoidable.
With Termalis
- 1The fault or anomaly is visible online with historical context.
- 2Service reviews parameters, alarm snapshots, and likely root cause remotely.
- 3Some issues are solved without a visit; for the rest, the technician arrives prepared.
- 4Lower service cost, shorter response time, and clearer customer communication.
Why OEM Partners Choose Us
- ✓ Edge-First Architecture: Computations happen locally on the controller. Always working even offline.
- ✓ Ready-to-Use Mobile App: Your customers receive intuitive smart app with auto Nord Pool optimization.
- ✓ Remote Diagnostics: Cloud platform that allows your engineers to manage your whole equipment fleet.
- ✓ Open Access: Have your own data. Securely sync everything to your own servers. No lock-in.
Fast-Track Integration (PoC)
We don't promise the impossible. We deliver in record time:
- Communication Protocol (Modbus/CAN/UART) mapping to Termalis (Month 1)
- White-label app design and branding alignment (Month 2)
- Testing, API setup, and mass production preparation (Month 3)
What exactly do you get?
A complete "from hardware to product" solution — no fine print.
Edge Gateway
Edge controller with Modbus/CAN integration. Works offline — all algorithms run locally.
White-label App
Android app with your brand. Temperature control, Nord Pool optimization, COP monitoring.
Cloud Platform
Fleet management, remote diagnostics, OTA updates, alarm system, and analytics.
VPN Security
WireGuard encrypted tunnel. Zero open ports on the internet. Your data belongs to you.
What service can actually see
Not just a marketing dashboard, but concrete parameters that help your team understand root cause and efficiency.
EEV position + superheat
Electronic expansion valve behavior and SH dynamics help separate refrigerant, flow, and control issues.
Compressor frequency + cycling
The service team sees real inverter behavior, compressor logic, and signs of unstable operation.
Real-time COP + energy history
It becomes clear whether the unit works economically and where efficiency is being lost.
Alarm snapshots + historical context
Raw data before and after the alarm helps explain what happened before the fault surfaced.
Integration without unnecessary redesign
The goal is not to rebuild your product from scratch. The goal is to connect the platform to your current controller and start generating service value quickly.
4–8 weeks to a working pilot
Timeline depends on controller accessibility and protocols, but the edge, cloud, and service stack already exist.
Modbus / HTTP / CAN / UART paths
The platform is designed to adapt to different controller communication paths instead of forcing one narrow protocol model.
Driver base and register maps already prepared
We adapt existing service logic to your controller so you do not need to build the whole stack internally.
No need to replace the whole hardware layer
When the existing controller exposes read/write access and telemetry, the platform integrates on top of what you already have.
Traditional path vs Termalis
Why build from scratch when you can start from a platform?
Build yourself
With Termalis
Time to market
2–3 years
~3 months
Mobile app
Build from scratch
White-label ready
Cloud infrastructure
Build yourself
Ready to use
Remote service
None
Enabled instantly
Vendor lock-in
Often yes
None — your data
More than a controller
Termalis is not just an extra interface on top of a factory OEM platform. It is technological sovereignty for your equipment: OTA updates, deep remote debug, EU infrastructure, and operating logic that stays under your control.
You manufacture. We provide the brains.
Turn your heat pump into a smart product — in 3 months.
Get in touch and let's discuss how Termalis can power your business.